William Whiteley and sons

Returns & Refunds

  /  Returns & Refunds

Returns & Refunds

Goods returned within 30 days of receipt will be refunded in full, subject to our standard refund policy. A “Returns Form” must be completed, please email [email protected] for a returns form. (Any item that has been specially made/adapted or been laser engraved cannot be returned unless faulty).


Goods will be refunded in full if returned within 30 days with a valid returns number in original packaging and unused.


Return postage

The cost of the return postage will be at the expense of the customer unless the product is faulty and this will be confirmed following an inspection by our quality team.